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Short Description

Are you a confident and compassionate leader ready to make a real impact in community care?

We have an exciting permanent, fulltime hybrid role for you to lead and mentor a dedicated team of direct care staff, helping them deliver safe, high-quality services to clients and their families. As a Care Team Leader, you’ll work closely with Regional Managers to ensure care is not only compliant with Aged Care Quality Standards but also delivered with heart.

What’s on offer

• Permanent, fulltime role.
• Hybrid role – work from home 1 day a week and at our Park Holme office.
• Monday to Friday, office hours.
• Competitive hourly rate + super.
• Up to $18,550 tax-free salary packaging options.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
• Utilise your positive leadership skills to shape a supportive, inclusive team culture.
• Extensive orientation and on-the-job training.
• Comprehensive health and wellbeing resources and support.

What we’re looking for

You have passion with purpose and are driven by excellence. Caring is a profession and a calling, and your work and support enriches everyone. In addition, you will have the following skills:

• Leadership experience with the ability to supervise, mentor, and manage a diverse team.
• Strong knowledge of aged care standards, with a commitment to continuous improvement and person-centred care in the community.
• Exceptional communication and interpersonal skills to inspire and influence.
• A flexible, can-do attitude with strong decision making, negotiation, and problem-solving skills.
• Excellent time management and organisational skills, enabling you to prioritise effectively and meet deadlines.
• Advanced computer skills, including proficiency in Microsoft Office.

The role

• Lead, support and empower the team to deliver exceptional client care.
• Foster a positive, learning environment through coaching and education.
• Support new starters by overseeing inductions and ensuring they have the training and tools needed to thrive.
• Monitor training compliance and conduct annual performance reviews.
• Manage team performance with confidence and care.
• Ensure a safe work environment and support return-to-work processes.
• Approve leave and maintain team coverage for seamless service delivery.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not for profit organisation, we re-invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply’.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.  

Kindly note that we do not accept applications via email. Unsolicited applications from agencies will not be accepted. We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.