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We're looking for an organised and proactive Resource Coordinator to join our team on a fulltime contract through to 31 January 2027. In this rewarding role, you'll coordinate staff rosters and client schedules to ensure our clients receive the right care, at the right time, from the right people.

Working closely with care teams, you'll thrive in a fast-paced environment where no two days are the same. Your ability to problem-solve, communicate effectively, and juggle competing priorities will help deliver exceptional service and support positive outcomes for our clients.

What’s on offer

• Fulltime contract until 31^st January 2027.
• Hybrid role – working from home and at our office in Parafield, Keswick or Morphett Vale.
• Rotating roster across 7 days a week between 6:00am and 9:00pm on a rotating roster.
• Competitive hourly rate + super.
• Up to $18,550 tax-free salary packaging options.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
• Extensive orientation and on-the-job training.
• Comprehensive health and wellbeing resources and support.

What we’re looking for

You have passion with purpose and are driven by excellence. Caring is a profession and a calling, and your work and support enriches everyone. In addition, you will have the following skills:

• Experience developing and maintaining staff rosters (desirable).
• Aged Care, Community or Health Care experience highly regarded.
• Experience building optimal client visit schedules highly regarded.
• Demonstrated problem-solving and decision-making skills with strong attention to detail.
• Excellent interpersonal and communication skills, including written and verbal.
• Able to thrive and problem solve in a dynamic, fast-paced environment, working autonomously or collaboratively.
• High level computer skills.

The role

• Coordinate and maintain staff rosters to ensure timely and efficient delivery of health care services, including managing scheduled and unplanned leave.
• Align staff availability with client care plans and preferences, ensuring continuity and responsiveness in service delivery.
• Collaborate with case coordinators, team leaders, and clinical staff to resolve scheduling conflicts and maintain accurate documentation.
• Respond to client feedback and service escalations by delivering an excellent standard of customer service, ensuring sensitive client interactions are handled with respect and care, by adjusting schedules and communicating changes clearly across teams.

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not-for-profit organisation, our ambition is to create a better home care system for all Australians and we develop innovative models of care to set the industry benchmark.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply’.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.  

Kindly note that we do not accept applications via email. Unsolicited applications from agencies will not be accepted. We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.