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What’s on offer:

You will support workforce compliance and training coordination across our business, ensuring staff remain compliant and our service delivery is not impacted. You will work in a hybrid arrangement, with flexibility to work from home and a weekly requirement to attend the Bella Vista office.

Key benefits include:

• Hybrid working arrangements
• Exposure to national operations and workforce compliance functions
• Supportive team environment
• Opportunities for training, learning and career development
• Working for a not‑for‑profit organisation making a meaningful difference

Whilst flexibility to work from home is available, there will still be a requirement to attend the Bella Vista office on a weekly basis to manage the incoming and outgoing mail for the business. You will report directly to the Senior HR Business Partner and this is a part-time role (4 days per week) on an initial 9 month contract.

What we’re looking for:

• Demonstrated experience in administration and/or compliance operations (or transferable skills)
• Strong written and verbal communication skills
• Excellent organisational and time management skills with the ability to meet deadlines
• Ability to work independently and proactively, identifying issues and solutions
• Comfortable working in a fast‑paced environment with an agile approach to priorities
• Intermediate to advanced computer skills, including Salesforce, Word, Excel and database management
• A collaborative team player who contributes positively to team objectives

The role

You will be responsible for supporting workforce compliance and operational administration, including:

• Managing workforce compliance requirements to ensure no impact on customer services
• Coordinating mandatory training and education, including CPR, First Aid and Medication Management
• Generating and maintaining daily compliance and training reports using Salesforce
• Responding to email and telephone enquiries from across the business
• Providing administrative support to national operations teams and other business functions
• Coordinating and managing personal protective equipment (PPE) and related operational needs
• Managing incoming and outgoing business mail at the Bella Vista office on a weekly basis
• Assisting with general reporting and ad‑hoc administrative tasks as required
• Actively participating in team meetings and contributing to shared objectives

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective. 

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.  

As a not for profit organisation, we re-invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home. 

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply’.

Prior to commencement, every preferred candidate must complete a National Police check, Work Rights check and confirm their COVID-19 vaccination status (although not mandatory it is highly recommended).

At Silverchain Group, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.