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We are seeking an experienced Clinical Administration Assistant to provide administrative support to clinical services provided by Operations QLD. You will come from a strong administration background and be able to communicate at a high level with all different areas of the business and its stakeholders. You will enjoy multitasking, have keen attention to detail whilst working to tight deadlines.

What’s on offer

• Casual position: 1-2 days a week – potential to increase
• Hours 9am – 5pm shifts (flexible start and finish time)
• Based at the Birtinya office
• Competitive hourly rate + super.
• Up to $18,550 tax-free salary packaging options.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more.
• Extensive orientation and on-the-job training.
• Comprehensive health and wellbeing resources and support.

What we’re looking for

You will be working as a member of the QLD administrative team so your ability to work together, assist across all office administration functions and support the team culture is critical. The ideal candidate will be able to communicate effectively, prioritise high volume workload, multitask and have strong attention to detail. 

In addition to this, candidates will be able to demonstrate the following experience, skills and attributes: 

• Excellent communication skills – written and verbal 
• Clinical administrative experience would be beneficial
• Strong knowledge of Microsoft Office – Word, Excel, Outlook
• Previous data entry experience in complex systems is highly desirable
• Must demonstrate an ability to work in a team but also independently
• Flexibility and ability to adapt in a dynamic working environment
• Must possess personal integrity and respect for confidential information

The role

• Facilitation of clinical administration requirements for all QLD services
• Working closely with and take direction from the Business Services Manager and Clinical Nurse Manager.
• Facilitation of all administrative process relating to client visits to ensure consistency of service requests with ComCare schedules
• Filing of all documentation received from clients or service partners including uploading to ComCare
• Facilitate the provision of reports to the service partners as required to meet contractual obligations
• Provide support in the daily management of fleet vehicles
• Printing and filing support as required e.g., client labels
• Printing and preparing client files
• Undertake general administrative duties as directed
• Problem solve or escalate (according to established standards, policies, processes and guidelines) any issues that may impact the service
• Support Leadership and Clinical teams
• Ensure standards of trust and confidentiality
• Foster a professional, flexible, innovative culture driven by Silverchain values

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It’s a team effort. Best Care is care that is safe, personal, connected and effective.

We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.

As a not-for-profit organisation, our ambition is to create a better home care system for all Australians, and we develop innovative models of care to set the industry benchmark.

We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply’.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.