Case Coordinator

Short Description

• Permanent fulltime | Based at Parafield
• Competitive wages + up to $18,550 tax-free salary packaging options
• Lead clinical teams and ensure the safe, high-quality delivery of care in the community

At RDNS Silverchain, we are dedicated to ensuring our clients remain comfortable and happy in their own homes, making a positive impact on their lives and keeping them connected to their community. Our Aged Care and Health services are provided in person with a flexible and modernised approach, that spans all aspects of our organisation, from healthcare, to client and family support, and employee engagement. As we continue to grow and adapt, we invite you to join our inclusive and transformative team. Together, let's make a difference!

The opportunity

Are you a skilled Registered Nurse ready to take the next step in your career? RDNS is seeking a passionate Case Coordinator to lead a clinical team in delivering integrated community care to clients with complex acute and aged care needs. In this pivotal role, you will coordinate clinical and physical resources, provide direct client care, and serve as a key escalation point for clinical challenges. You will also collaborate closely with the Clinical Nurse Manager to achieve service delivery goals and uphold RDNS’s commitment to excellence.

This role operates across Monday to Friday, between 7am and 4pm.

Key responsibilities

• Lead and support a dedicated clinical team, fostering growth, competence, and emotional wellbeing
• Coordinate resources to deliver person-centred, evidence-based care that meets client needs
• Deliver hands-on clinical care and resolve complex issues with confidence and compassion
• Act as a key escalation point for nurses managing client deterioration and other clinical challenges
• Drive communication through team meetings, stakeholder engagement, and documentation excellence
• Support onboarding, mentoring, and student placements to build a strong, future-ready workforce

About you

You have passion with purpose and are driven by excellence. Caring is a profession and a calling, and your work and support enriches everyone. In addition, you will have the following skills:

• Bachelor of Nursing with current AHPRA registration
• Minimum five years post-graduate nursing experience with demonstrated clinical leadership and resource coordination
• Proven ability to meet KPIs and make innovative decisions to support quality client care
• Skilled in mentoring staff and supporting professional development
• Excellent communication, negotiation, and problem-solving skills
• Comfortable working autonomously and collaboratively in dynamic, changing environments

• A current Australian drivers licence 

Benefits

• Competitive hourly rate + super
• Up to $18,550 tax-free salary packaging options
• Work as part of a supportive dynamic team
• Extensive orientation and on-the-job training
• Comprehensive health and wellbeing resources and support  

How to apply

To submit your application, and to view a copy of the Position Description, click ‘Apply’.

About RDNS Silverchain Group

RDNS, a part of Silverchain Group, is the leading provider of high-quality health and aged care in the homes of more than 105,000 Australians every year. As an employer of choice our greatest strength is our people, and we provide expert care for them with ongoing support, training, and career development opportunities.  

Driven by our values of integrity, respect, trust, and compassion, we aspire to create a better home care system for all Australians. Silverchain is a proud member of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, respected, and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, genders, abilities, and culturally diverse and linguistic backgrounds.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.

Please note that unsolicited applications from agencies will not be accepted.