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Silverchain is Australia’s leading in-home care specialist, providing health and aged care services to 105,000 clients a year. Silverchain has been trusted by Australians to deliver care that is differentiated by quality and safety for nearly 130 years. 

We provide complete in-home care services in Western Australia, South Australia, Victoria, Queensland and New South Wales, in partnership with our clients, as well as governments, primary health networks, local health districts, retirement communities, private companies, and hospitals and health services.  

Our services comprise of nursing, palliative care, home help and support services, hospital in the home, allied health services, and the provision of equipment. We employ more than 4,400 people, including nurses, doctors, allied health, care experts, and a dedicated research and innovation division.

The Senior Program Coordinator will provide professional-level support to the Program Director and PMO Lead in the delivery of a strategic, organisation-wide multi-year digital transformation program across Silverchain.

Operating across all phases of the program lifecycle, the role is independently accountable for coordinating program activities, supporting governance frameworks, financial tracking and budget management, supporting procurement processes and stakeholder engagement. 

This position contributes to the development of systems and processes within the PMO, ensuring continuous improvement in program administration, governance, financial management, reporting and communication. The Senior Program Coordinator will provide informed advice and recommendations to management peers, supporting the successful delivery of complex and high-impact reform initiative.

What's on offer

• Full-time two-year fixed term position. Monday-Friday 76 hours per fortnight.
• Hybrid role - working from home flexible location VIC, WA, SA or NSW.
• Working for a non-profit organisation, you can salary package up to $18,500 tax free.
• Everyday discounts, including discounted vouchers for Coles, Woolworths, Amazon, Myer, The Good Guys and more
• Comprehensive health and wellbeing resources and support.

What we're looking for

To thrive in this role, you'll need to have:

• Minimum 5 years experience in program/project management coordination or support in large-scale digital transformations.
• Strong organisational and time management skills, with the ability to manage competing priorities across multiple stakeholders.  
• Excellent written, financial, and verbal communication skills, including the ability to prepare reports and documents for senior stakeholders and boards.  
• High-level of financial skills and understanding of program financial management, including forecasting. 
• High attention to detail in document control, meeting coordination, financial tracking and reporting.
• Proficiency in project tracking and collaboration tools such as MS Project, SharePoint, DevOps. 
• Skilled in stakeholder engagement and coordination, including scheduling, agenda preparation, and follow-ups. 
• Experience working in cross-functional teams and supporting senior leaders such as Program Directors and PMO Leads. 

The role

As a Senior Program Coordinator:

• Prepare high-quality reports, briefing papers, and board-level documentation, providing clear and concise updates to senior stakeholders. 
• Support procurement activities, including the development of RFPs and coordination with strategic partners, contributing to the planning and execution of procurement processes. 
• Maintain and enhance project tracking tools (e.g. MS Project, DevOps), ensuring accurate milestone tracking and progress reporting. 
• Provide professional administrative support to the program office, contributing to the development of systems that improve operational effectiveness. 
• Collaborate with other business units and strategic project teams, offering advice and support to ensure alignment with broader organisational objectives. 

Why choose Silverchain

Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is safe, personal, connected and effective. We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility. As a not-for-profit organisation, we re-invest our funds into research and developing innovative models of care to set the industry benchmark for the provision of the best care in the home. We'll also provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.

How to apply

To submit your application, click ‘Apply'.

At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.